Support
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Activity overview
Latest activity by Support-
Support created an article,
Trouble Accessing/Finding Courses
Step 1. Ensure that you are logged in. To do this, please click the login button located at the top right corner of the main page. Next, fill in your username and password. Click the login button...
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Support created an article,
Microphone Troubleshooting
Troubleshooting Steps for Microphone Setup Ensure the browser’s cache is cleared. Instructions for each browser: Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDeskt...
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Support created an article,
How do I Enroll into a Course?
Watch our video here to learn how to create an account and enroll into our courses on Academy of Interpretation here
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Support created an article,
What is the format of the oral language proficiency test?
All of the Academy of Interpretation's oral language proficiency tests can be done over the computer using a headset/microphone. There is no need to schedule a proctor to complete the test. Each t...
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Support created an article,
What languages does the Academy of Interpretation offer the proficiency test in?
We offer oral language proficiency testing in English and 70+ foreign languages including these common languages: Spanish Arabic French Chinese (Mandarin, Cantonese) Korean Vietnamese and many mo...
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Support created an article,
Can I retake the proficiency test if I fail it?
We grant students with 3 total attempts; the initial attempt and 2 additional retakes. If you do not achieve a minimum score of 80% on your proficiency test, you will have your additional retakes m...
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Support created an article,
How long does it take to get my proficiency test graded?
Oral language proficiency tests are normally graded within 2-4 business days. If your test has not been graded within one week, please email support@academyofinterpretation.com
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Support created an article,
Will I get a certificate when I pass the proficiency test?
Yes. Upon passing the proficiency test, you will be able to download an electronic copy of your language proficiency certificate signed by the Academy of Interpretation, which includes the name ...
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Support created an article,
How long is my access to The Professional Medical Interpreter?
Students have access for two (2) months to The Professional Medical Interpreter course upon enrollment. Students have access to a free one (1) month extension. Contact our Support Team for a cours...
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Support created an article,
Does The Professional Medical Interpreter meet the prerequisite to apply for NBCMI and CCHI certification?
Yes. If you are applying for the national certification exam through either the National Board of Certification for Medical Interpreters (NBCMI) or the Certification Commission for Healthcare Inter...